Terms and Conditions

Rukn Al Keswa is a business setup and document clearing consultancy based at Office 203, Al Rolla Street, Al Raffa, Dubai, United Arab Emirates. We help clients with company formation, trade licensing, visa services, PRO services, document clearing, VAT and corporate tax registration, Ejari, Amer, and Tasheel applications.

You're welcome to browse our website, read our guides, use our License Estimator, and get in touch through our contact form or WhatsApp. In return, we ask that you don't:

• Copy or reuse our website content, text, or branding without asking us first
• Try to interfere with how the website works, such as attempting to hack it or overload it
• Use the site for anything illegal or misleading

Our website may include general information about UAE business setup, licensing, and visa processes. This is meant to help you understand the process, but it's not a substitute for the specific advice we give you once we understand your actual case.

When you engage Rukn Al Keswa for a service, whether it's company formation, a trade license, a visa application, document clearing, or any other service we offer, the exact scope of work, timeline, and fees will be confirmed with you directly before we begin. Any information on our website, including cost estimates from our License Estimator, is a general guide and not a final quote. Final pricing depends on your specific business activity, jurisdiction, and requirements.

We act as your consultant and representative in dealing with UAE government authorities and free zones. While we work hard to make every process smooth and efficient, some steps, such as approvals, license issuance, or visa processing, depend on government departments and authorities outside our control. We'll always keep you informed of realistic timelines and won't make promises we can't back up.

To help us do our job properly, we ask that you:

• Give us accurate and complete information about your business, documents, and personal details
• Provide documents on time when we request them, since delays on your end can affect processing timelines
• Let us know promptly if any of your details or circumstances change
• Make payments for our services as agreed, according to the terms we confirm with you

If information you provide turns out to be inaccurate or incomplete, this may cause delays or issues with your application, and we can't be held responsible for outcomes that result from incorrect information you've given us.

Fees for our services, along with any government or third-party charges (such as license fees, visa fees, or attestation fees), will be explained to you clearly before you commit to a service. Government fees are set by the relevant authorities and can change without our control. Where this happens, we'll let you know as soon as we're aware of it.

We understand that the documents and information you share with us, including passports, Emirates IDs, and business details, are sensitive. We treat everything you give us with care and only use it to carry out the services you've asked for, as explained in our Privacy Policy.

We do our best to guide you accurately and honestly, but there are some things outside our control, including:

• Delays or decisions made by UAE government authorities, free zones, or banks
• Changes to laws, regulations, or fees introduced by the government after we've given you information
• Issues that arise because of inaccurate or incomplete information you've provided
• Any losses resulting from events outside our reasonable control, such as system outages, natural events, or actions taken by third-party authorities

We're not a law firm, and general information on our website shouldn't be treated as formal legal advice. For specific legal matters, we'd recommend speaking with a qualified lawyer.

If you wish to cancel a service after engaging us, please contact us as soon as possible. Refunds, where applicable, depend on the stage of work already completed and any non-refundable government fees already paid on your behalf. We'll always explain your specific situation clearly if a cancellation comes up.

All content on this website, including text, images, logos, and design, belongs to Rukn Al Keswa unless otherwise stated. You're welcome to share links to our pages, but please don't copy or republish our content without asking us first.

We may update these terms from time to time, for example if our services or UAE regulations change. Any updates will be posted on this page with a new "last updated" date. If you continue using our website or services after an update, that means you accept the revised terms.

These terms are governed by the laws of the United Arab Emirates, and any disputes will be handled through the appropriate courts or authorities in Dubai.

If you have any questions about these terms, or about a service you've engaged us for, please get in touch:

• Phone: +971 56 137 1450
• WhatsApp: +971 56 137 1450
• Email: info@rkdcs.com
• Office: Office 203, Al Rolla Street, Al Raffa, Dubai, United Arab Emirates